| GROUP I |
| KNOWLEDGE REQUIRED: |
Requires knowledge of word processing and personal computer operations/software. Requires knowledge of English language, grammar, spelling, and punctuation plus basic knowledge of mathematics. |
| SKILLS REQUIRED: |
Skill in operating work processing and personal computer equipment. Requires skill in preparing, proofreading and editing written information for final documents and reports. |
| EXPERIENCE REQUIRED: |
High school diploma/GED or experience equivalent to one-year’s (1) relevant work experience. |
| COMPLEXITY OF DUTIES: |
Operate personal computer/word processing equipment to prepare correspondence, letters, contracts, reports, etc. Performs work of a semi-repetitive nature under moderate supervision with some measure of discretion permitted. No supervisory responsibilities. |
| GROUP II |
| KNOWLEDGE REQUIRED: |
Requires knowledge of word processing and personal computer operations and/or software. Requires knowledge of English language, grammar, spelling, and punctuation plus basic knowledge of mathematics. |
| SKILLS REQUIRED: |
Skill in operating work processing, spreadsheet, and/or personal computer operations and software. Requires knowledge of English language, grammar, spelling, and punctuation plus basic know-ledge of mathematics and statistics. |
| EXPERIENCE REQUIRED: |
High school diploma/GED or relevant work experience equivalent to three-year’s (3) office experience. |
| COMPLEXITY OF DUTIES: |
Operates personal computer/word processing equipment to perform moderately complex assignments for a department, program, or division. May be required to prepare correspondence and reports of a confidential nature. May prepare for supervisor’s signature, such documents as purchase orders, check requisitions, payroll information as well as syllabi, bulletins, contracts, reports, student records, faculty records, budget records, and other written materials. Performs duties under limited supervision and may be required to supervise student worker(s). Daily work activities may be subject to outside inspection and/or audit.
Serve as office receptionist, screen phone calls, greet students/visitors and route to appropriate personnel; arrange meetings; make appointments for supervisor; receive and sort office mail; assist with special events.
May assist students with admission, registrations, and financial aid and graduation processes. May assist faculty with classroom monitoring. |
| GROUP III |
| KNOWLEDGE REQUIRED: |
Requires knowledge of word processing and/or personal computer operations and software. Requires knowledge of English language, grammar, spelling, and punctuation plus basic knowledge of mathematics and statistics. Requires excellent interpersonal skills. |
| SKILLS REQUIRED: |
Skill in operating work processing, spreadsheet, and personal computer equipment and/or dedicated software applications required of office functions. Requires skill in preparing, presenting, and reviewing oral and written information and reports. Requires skill in organizing work for others. |
| EXPERIENCE REQUIRED: |
May require an Associates Degree in office occupations or related field or relevant work experience equivalent to five-year’s (5) experience. |
| COMPLEXITY OF DUTIES: |
Coordinate and participate in administrative support/clerical office activities in a department, program or division requiring the exercise of independent judgment, initiative, responsibility, and a high degree of tact and discretion. Conduct research as required or directed and prepares complex reports and other materials for supervisor without supervision.
May be required to train and supervise others, including student workers. Required to prepare for supervisor’s signature such documents as purchase orders, check requisitions, and payroll information as well as other written materials. May be required to prepare correspondence and reports of a confidential nature. Daily work activities may be subject to outside inspection and/or audit.
Serve as office receptionist, screen phone calls, greet students/visitors and route to appropriate personnel; arrange meetings; make appointments for supervisor; receive and sort office mail; assist with special events. |