ADA Grievance Procedure

If students feel they have not been served with reasonable accommodations as mandated by the Americans with Disabilities Act, they may file an ADA grievance by following the process outlined below. All ADA grievances must be initiated within three (3) weeks of the alleged occurrence, omission, or denial. The ADA Grievance Procedure is separate from all other college grievances.

  1. Discuss the matter with the Office for Students with Disabilities (OSD) Coordinator.
  2. The decision of the OSD Coordinator shall be made and communicated to the student within five (5) class days of the student conference. The decision is final unless within five (5) class days the student contacts the Vice President of Instructional Services with a written narrative of the complaint. (Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for qualified persons with disabilities upon request.)
  3. The Vice President of Instructional Services has five (5) class days to investigate, reach a decision, and respond in writing to the student. The decision is final unless within five (5) class days after the decision has been made, the student completes an “ADA Student Grievance and Appeals” Form (available in the Student Services Office) and presents it to the ADA appeals committee through the Student Services Office.