Student Grievance Procedure Chart
Vernon College recognizes that students have the right to file a complaint when they have a grievance against college policy or personnel. Vernon College has defined “grievance” as a written student complaint submitted to the Dean of Student Services on the Vernon College Grievance Form. Vernon College has reasonable, just, and timely policies and procedures in place for the resolution of these written student complaints. All students are encouraged to resolve problems when they first arise with the parties involved. Only when problems cannot be solved informally are they moved to the formal grievance procedure. Prior to initiating any phase of the student grievance procedure, students must determine which category of grievance represents their concern. Students will not be allowed to vacillate between academic and non-academic grievance determinations once any phase of the student grievance procedure has been initiated. Any student having a question regarding this process should contact the Vice President of Student Services.
If the grievant fails to meet published time limits or advises the Vice President of Student Services of a perceived hindrance prior to the deadline at any step, the grievance is automatically considered dropped. If College personnel, at any step, fail to meet the time limits, the grievance is automatically advanced to the next step.
