Student Complaints
Vernon College recognizes that students have the right to file a complaint when they have a grievance against college policy or personnel. Vernon College defines “grievance” as a written student complaint submitted to the Dean of Student Services on the Vernon College Grievance Form. The Vernon College Grievance Form is available from the Dean of Student Services. Vernon College has reasonable, just, and timely policies and procedures in place for the resolution of these written student complaints.
Students are encouraged to resolve problems when they first arise with the parties involved. Only when problems can’t be solved informally are they moved to the formal written grievance procedure. The grievance procedure is published in the Student Handbook which is available online.
The Dean of Student Services is available to discuss Vernon College Grievance Procedures and provide guidance in navigating the process. In the absence of the Dean of Student Services the Vice President of Student Services is available to discuss grievance procedures and provide guidance to anyone involved in the grievance process.
An academic grievance involving a final grade must be filed within three (3) months after the assignment of the disputed grade. All other academic grievances must be initiated within three (3) weeks of the date of the alleged occurrence. The Academic Grievance procedure is outlined in detail in the Student Handbook.